For the purposes of these regulations, the following definitions shall apply:
1) online store technomaszbud.pl -online store, available under the internet domain www.technomaszbud.pl. the administrator of the store is: TMS GROUP SP Z O O z sedziba w Warszawie, Matuszewska 20/110, 03-876. KRS: 0000716686, NIP: 5213811386, REGON: 369388981
2) customer – a natural person with full or limited legal capacity, a legal person or an organizational unit making purchases in the online store technomaszbud.pl
3) Shopping Cart-Online Store application technomaszbud.pl, which shows the products selected by the customer for purchase and allows the customer to determine and modify the order data, in particular: the number of products, delivery address, invoice data, method of delivery, forms of payment.
4) payment entity – an entity external to the company, intermediary in the execution of payments by bank transfer or payment by payment card, credit card.
§1 General Provisions
1. These terms and conditions set out the rules for using the online store technomaszbud.pl, placing orders for products available in the online store technomaszbud.pl, delivery of the ordered products to the customer, payment by the customer of the sale price of the products, the customer's right to cancel the order and withdraw from the contract and the rules for submitting and considering complaints.
2. To use the online store technomaszbud.pl when ordering products, it is necessary:
a) a computer with access to the Internet and a web browser such as Internet Explorer, Google Chrome, Mozilla Firefox, Opera, Safari;
B) an active e-mail account (e-mail).
3. The customer is entitled and obliged to use the online store technomaszbud.pl only in accordance with its purpose.
4. The customer is obliged to refrain from any activity that could affect the proper functioning of the online store technomaszbud.pl, including in particular from any interference with the content of the online store technomaszbud.pl or its technical elements, including the provision of unlawful content. It is forbidden to use the online store technomaszbud.pl for purposes other than its intended purpose, including, in particular, sending spam, running an online store on the websites technomaszbud.pl any commercial, advertising, promotional, etc.
5. The company – to the extent permitted by applicable law - is not liable for disruptions, including interruptions, in the functioning of the online store technomaszbud.pl caused by force majeure, unauthorized actions of third parties or incompatibility of the online store technomaszbud.pl technical infrastructure of the client.
6. Browse the range in the online store technomaszbud.pl no registration required. Independent placing of orders by the customer for products in the assortment of the online store technomaszbud.pl it does not require registration in accordance with § 2 of the regulations.
7. In order to fulfill the information obligations arising from Article 12 of the act on consumer rights, annex No. 1 containing information on the use of the right of withdrawal has been attached to these terms and conditions
§ 2 registration
1. To register in the online store technomaszbud.pl (creating a customer account) fill in the registration form, giving your name, e-mail address and password, accept the terms of the online store technomaszbud.pl and consent to the processing of personal data to the extent necessary to establish, shape the content, change, resolve and properly perform services provided electronically and to fulfill customer orders.
2. Registration in the online store technomaszbud.pl as well as using the functionality of the online store technomaszbud.pl, are free of charge.
3. After registering in the online store technomaszbud.pl each login is done using the data provided in the registration form.
4. To delete a customer account from the online store technomaszbud.pl you should send an e-mail with a request to delete your account together with the e-mail address currently registered in the online store technomaszbud.pl.
§ 3 rules for using the online store technomaszbud.pl
1. Login to the online store technomaszbud.pl this is done by entering the e-mail address and password provided during the registration of the customer account in the login form.
2. A customer who has registered an account can use all available applications of the online store technomaszbud.pl, including placing orders for products available in the assortment of the online store technomaszbud.pl.
3. The company is entitled to block the customer's account if it recognizes its operation within the online store technomaszbud.pl for violating generally applicable law, the rights of third parties (including, in particular, the rights to intangible goods), the personal property of third parties, the principles of social coexistence or the provisions of these terms and conditions. The customer will be notified of the intention to block the customer account to the e-mail address currently registered in the online store technomaszbud.pl. Blocking the account means the termination of the agreement with the customer for the provision of services by electronic means immediately.
4. The company is entitled to remove from the online store technomaszbud.pl any content that is illegal, violates the rights of third parties, personal interests, the principles of social coexistence or the provisions of these terms and conditions. The customer will be notified of the intention to delete the materials posted by the customer to the e-mail address currently registered in the online store technomaszbud.pl.
5. Any irregularities in the operation of the online store technomaszbud.pl they may be notified to the company by e-mail.. Complaints about products may be submitted in accordance with the provisions of § 9 of the regulations.
6. Applications referred to in paragraph 9 of this paragraph shall be considered within 14 days from the date of application.
7. The customer is obliged to keep secret the login and password to his account in the online store technomaszbud.pl. within the limits of generally applicable law, responsible for all activities related to the use of login and password to the account in the online store technomaszbud.pl there is a customer, where the password is confidential information for the exclusive message of the customer.
§ 4 Product Information
1. Information about the products available in the assortment of the online store technomaszbud.pl they constitute an invitation to conclude a contract within the meaning of Article 71 of the Civil Code.
2. Prices of products indicated on the websites of the online store technomaszbud.pl:
a) include VAT and are given in Polish zlotys;
(b) does not include delivery costs. Delivery costs depend on the method of delivery of the product to the customer, on the value and size of the order and are indicated when choosing the method of delivery of the product by the customer. The total cost of the order (i.e. the price of the products together with the delivery costs) is indicated in the basket before placing the order by the customer.
3. The company reserves the right to make changes in the prices of products on an ongoing basis and to conduct and cancel all types of promotions and sales. The entitlement referred to in the previous sentence shall not affect orders placed before the effective date of a price change, promotion or sale conditions.
4. Promotions in the online store technomaszbud.pl they are not subject to combination, unless the terms of the promotion in question provide otherwise.
§ 5 conditions for the execution of orders
1. The customer can place orders for products available in the assortment of the online store technomaszbud.pl seven days a week, twenty-four hours a day.
2. In order to place an order:
a) log in to the online store technomaszbud.pl;
b) select the product to be ordered and then click "Order" (or equivalent);
c) enter the details of the recipient of the order and the address to which the product is to be delivered. In case of choosing delivery by courier, the customer can additionally enter his phone number to contact the Courier.
d) choose the type of shipment (method of delivery of the product);
e) enter the data in the invoice, if they are different from the data for the receipt of the order, if the customer is to be issued a VAT invoice;
f) click "order";
3. In case of payment in advance-pay for the order in one of the available payment methods. The subject of the order may be delivered to the customer at the address indicated by the customer in the order (by courier or by post);
4. Placing an order by the customer means submitting an offer to the company to conclude a contract of sale (purchase) of the ordered product.
5. After placing an order, a confirmation of receipt by the company of the order placed by the customer will be sent to the customer's e-mail address indicated in the customer's account. If the execution of the order is possible, an electronic message will be sent to the customer's e-mail address confirming the acceptance of the order for execution. Confirmation of acceptance of the order is the company's statement of acceptance of the offer referred to in paragraph 4 above.
6. The company reserves the right to limit the methods of delivery and forms of payment in relation to these products, product categories or quantities of products ordered.
7. In the event that the ordered product is not available in the company's resources or it is not possible to fulfill the customer's order for other reasons, including if it is not possible to purchase them from the company's suppliers within the time provided for the execution of the order, the company will inform the customer about the situation by sending a message to the e-mail address indicated by the customer or by sending information by phone to the number indicated by the customer, within the period resulting from generally applicable law.
8. In the event that the execution of part of the order will not be possible, the company may offer the customer:
a) cancellation of the entire order (if the customer chooses this option, the company will be exempt from the obligation to fulfill the order);
B) cancellation of the order in the part in which execution is not possible within the specified period (if the customer chooses this option, the order will be executed in part, while the company will be exempt from the obligation to perform it in the remaining scope);
C) splitting the order and setting a new deadline for the part of the order that cannot be completed within the originally set deadline (if the customer chooses this option, the products that make up the order will be sent in several separate shipments, and the customer will not incur additional costs associated with splitting the order into several shipments).
9. In the event that the customer does not choose any of the methods of execution of the order in the situation referred to in Paragraph 8 of this paragraph (including in the case of the inability to establish contact with the customer for reasons not attributable to the company), the company will provide the customer with products for which the order can be completed within the time limit, in the remaining extent the order will be canceled, which the customer will be notified to the e-mail address indicated in the customer account. The customer may withdraw from the contract to the extent that it has been fulfilled, on the terms set out in § 11 of the regulations.
10. In the event that the customer fails to make any decision in the situation referred to in paragraph 11 of this paragraph (including in the event of the inability to contact the customer for reasons not attributable to the company), the company may cancel the order in its entirety.
11. In the event of cancellation of the order in the situation indicated in paragraphs 9-10 of this paragraph, if payment for the subject of the order was made in advance, the company will refund the customer the amount paid (or part of it in the case of partial execution of the order) in accordance with generally applicable law. The refund rules are described in detail in § 12 of the regulations.
12. In the event that the customer provides incorrect or inaccurate data, including in particular an incorrect or inaccurate address, the Company shall not be liable for non-delivery or delay in the delivery of the subject of the order to the fullest extent permitted by law.
§ 6 modifications of the order
1. The customer may make changes to the order until the company sends the shipment with the subject of the order to the customer (the status of the order is visible in the customer's account in the "My Account" tab). Changes may include the abandonment of all or part of the products that make up the order, changes in the delivery address or changes in the invoice data. In the case of cancellation of the order (both in whole and in part), if payment has been made in advance, the return of the sales price (the corresponding part of the sales price) will occur within 14 (fourteen) days from the date of receipt of the customer's withdrawal by the company. The rules of repayment to customers are described in detail in § 12 of the regulations.
2. Changes in the order can be made on the website of the online store technomaszbud.pl in the "My Account" tab, either write an e-mail, or call the phone number provided on the website
3. The customer will receive a confirmation of making changes or cancelling the order to the e-mail address indicated by the customer in the order process.
§ 7 forms of payment and commencement of order execution
1. If the subject of the order is to be delivered in Poland, payment can be made:
a) when receiving the subject of the order in the company's warehouse-in cash, by payment card in one of the electronic payment systems accepted at the time by the company ; ;
b) when receiving the subject of the order after delivery by the Polish post or courier company-in cash;
c) before receiving the subject of the order (payment in advance) - by bank transfer, payment card in one of the electronic payment systems accepted at the time by the company.
2. If the subject of the order is to be delivered outside of Poland, payment can be made by bank transfer or payment card in one of the electronic payment systems accepted by the company at the time.
3. The customer is not able to pay for part of the order in advance and for part of the order upon receipt. The form of payment may depend on the type of product and / or the place of receipt of the order.
§ 8 time of execution of orders
1. The company publishes on the website of the store technomaszbud.pl presenting the given product information about the number of working days, i.e. days of the week from Monday to Friday, excluding days off from work, during which the shipment with the subject of the order will be sent. The above information is an indicative time calculated from the moment the order is accepted for execution to the moment the subject of the order is sent to the customer via the Polish post or courier company. The order execution time is given taking into account the completion date of all ordered products. The delivery time depends on the availability of the product.
2. In Poland, the subject of the order can be collected personally at the company's Headquarters 7 days a week from 8.00 to 18.00 or delivered via the Polish post or courier company to the address indicated by the customer on the following terms:
- parcels up to 30 kg are sent by Polish post or courier company
- parcels from 30 to 400 kg only by courier company
3. Outside the territory of Poland, the subject of the order is delivered via the Polish post or courier company to the address indicated by the customer.
4. The cost of delivery of the goods is indicated when placing an order. For larger shipments, the costs are agreed individually with the ordering party via e-mail or telephone. In each case, the company will inform the customer of the total cost resulting from the concluded contract (product price plus shipping costs).
5. The company is not responsible for the extended delivery time or lack of delivery due to the customer providing incorrect or incomplete data, including incorrect or incomplete delivery address.
§ 9 conditions of complaint
1. The customer, who purchases the product for a purpose not related to professional or economic activity, has the right to lodge a complaint within 2 (two) years from the date of issue of the given goods to him, provided that within two months from the date on which he found the non-compliance of the delivered products with the contract, he notifies the company of the non-compliance.
2. The company will respond to the customer's complaint within 14 (fourteen) calendar days and notify him of the manner of further proceedings.
3. A necessary condition for the company to consider a complaint is that the customer provides it with the advertised product (s) together with proof of purchase of this product (s) from the company and a description of the complaint.
4. In the case of consideration of a complaint in favor of a customer purchasing a product for a purpose unrelated to professional or economic activity (consumer) – the company, at the choice of the consumer, will repair or replace the advertised product to the customer for a full-fledged one or, if the customer so requests, will reduce the price. In this case, the consumer also has the right to withdraw from the contract.
5. In the case of consideration of a complaint in favor of a customer purchasing a product for a purpose related to professional or business activity (a customer who is not a consumer) – the company will repair or replace the advertised product to the customer for a full-fledged one, or if replacement is not possible, the company will refund the claim for the advertised product within 14 (fourteen) days from the date of consideration of the complaint.
6. A customer purchasing a product for a purpose related to professional or business activity (a customer who is not a consumer) has the right to file a complaint in accordance with the applicable law, whereby the company's liability under the warranty for physical defects of products is limited to the amount that the customer paid the company for the purchase of the product.
§ 10 warranty conditions
In the case of a product for which the manufacturer or distributor has provided a guarantee, the customer may advertise a product with defects:
a) using the rights arising from the warranty-in this case, the customer claims the product directly to the guarantor (entity providing the warranty), and the company can only be an intermediary transmitting the complaint. The customer, at his choice, can report directly to the warranty service or to the company;
b) using the rights granted to him by the seller in connection with the non – compliance of the product with the contract-in this case, you must file a complaint in accordance with the provisions of § 9 of the regulations.
1. The warranty is valid from the date of sale of the goods.
2. In the event that the goods are damaged through no fault of the buyer during the warranty period, the seller is obliged to repair or replace the defective goods at no additional charge.
3. Warranty repairs and service are carried out within 30 working days, only upon presentation of this warranty card. The warranty period is extended by the duration of the repair.
4. The supplier shall not be liable for warranty obligations in the following cases::
- mechanical, thermal, chemical and other damage to the goods;
- failure due to non-compliance with the rules of use of the goods;
- self-repair or modernization of equipment;
5. The warranty does not cover consumables and other parts that have a limited service life.
6. For the period of warranty repair similar serviceable goods will not be issued.
7. Warranty rights do not include the buyer's right to claim back lost profits due to product failure.
8. The buyer is obliged to deliver the defective goods to the seller at his own expense.
9. In the event that the transported goods were damaged during transport by courier or mail, the company is not responsible for damage / defective operation of the goods.
10. The customer is obliged to check the goods for integrity before receiving them in the post office or from The Courier.
§ 11 cancellation of the order and withdrawal from the contract
1. The customer may cancel the order if the orders for the products have not yet been prepared for shipment, independently canceling the order on the website of the online store technomaszbud.pl or write to the mail or call the phone number provided on the website
2. A customer who is a natural person making purchases in the online store technomaszbud.pl to the extent not related to his business or professional activity (consumer) may withdraw from the contract of sale of the product purchased in the online store technomaszbud.pl without giving a reason within 14 (fourteen) calendar days from the date of receipt of the completed order (product release). The model of the declaration of withdrawal from the agreement is annex No. 2 to these regulations.
3. Withdrawal from the contract in accordance with paragraph 2 above requires a written declaration within the period specified in Paragraph 2 above. In such a case, the customer is obliged to return the product to the company unchanged, unless the change was necessary within the limits of ordinary management, in accordance with the provisions of Paragraph 3 of this paragraph within the time limit resulting from the binding legal provisions. The cost of returning the product as a result of withdrawal is borne by the customer. The company will refund the customer within 14 days the amount paid by the customer in accordance with the provisions of § 12 of the regulations.
4. The customer who has withdrawn from the contract in accordance with paragraph 2 above may return the subject of the order in whole or in part.
5. The company does not receive returned shipments sent to it by download and is not responsible for the costs associated with such shipments.
§ 12 refund to customers
1. The company will make a refund within 14 calendar days in the event of:
a) cancellation of the order or part of the order (in this case, the relevant part of the price is refunded) paid in advance before its execution;
b) return of the product (withdrawal from the contract) from the order, which was delivered via the Polish post or courier company;
C) recognition of the complaint and the inability to repair the damaged product or exchange for a new one;
d) recognition of complaints and statements of the customer purchasing the product for purposes unrelated to professional or economic activity (consumer) about withdrawal from the contract.
e) the product has not been used and there are no signs of use or defects / scratches / damage. The packaging is not damaged
2. The company will refund the money to the customer's bank account (including linked to the customer's credit or payment card) – if the order has been paid for:
- in advance by bank transfer or credit card;
- upon receipt from the courier or at the post office.
3. To the extent permitted by law, the Company shall not be liable for the non-return of the amounts paid or for the delay in the return if, despite sending the customer a request to send the company the customer's bank account number to the e-mail address provided by the customer, the customer does not send the company such a bank account number or if the response does not contain data enabling the refund. The company is not responsible for the non-return of the amounts paid or the delay in the return if they are the result of the customer providing incorrect address, name or bank account number.
§ 13 personal data
1. The customer agrees to the processing by the company of personal data provided by him in the process of registering an account in the online store technomaszbud.pl and in the process of using the online store technomaszbud.pl, including shopping. The provision of personal data by the customer is voluntary, however, the lack of consent to the processing of personal data by the company may prevent the company from providing services electronically and making purchases by the customer in the online store technomaszbud.pl.
2. The company processes personal data in order to provide services electronically, conclude with the customer and execute contracts for the sale of products ordered by the customer in the online store technomaszbud.pl.
3. The customer has the right to access their personal data and to correct and delete them. Personal data may be corrected or deleted after logging into the Customer Account ("My Account" tab).
4. The customer declares that the personal data provided by him are the customer's data.
§ 14 final provisions
1. Information about products posted on the pages of the online store technomaszbud.pl they do not constitute an offer within the meaning of the Civil Code.
2. The company allows the possibility of temporary suspension of the availability of the online store technomaszbud.pl in case of need to carry out maintenance, inspection, replacement of equipment or in connection with the need to modernize or expand the online store technomaszbud.pl.
3. To the extent permitted by law, the Company shall not be liable for blocking by the administrators of mail servers of sending messages to the e-mail address indicated by the customer and for deleting and blocking e-mails by the software installed on the computer used by the customer.
4. Individual computer settings may cause differences between the visualization of the product on the customer's computer and the actual appearance of the product (color, proportions, etc.). The customer referred to in § 11 (2) of the regulations is entitled to withdraw from the contract in accordance with the provisions of § 11 of the regulations.
5. In matters not regulated in the regulations, the provisions of Polish law, in particular the Civil Code and the provisions of the act of 30 May 2014 on consumer rights (Journal of Laws of 2014, item 827) apply.
6. For statistical purposes and in order to ensure the highest quality of services online store technomaszbud.pl it uses information stored by the server on the client's terminal device, which is then read each time the web browser is connected (so-called cookies). The client may at any time change the settings of the browser so that it does not accept such files or inform about their transfer. However, it should be remembered that not accepting cookies may cause difficulties in using the online store technomaszbud.pl. The use by the customer of a browser whose settings allow the storage of cookies on the customer's device constitutes consent to the storage of the above files on that customer's device.
7. Any disputes arising between a customer who is not a consumer within the meaning of the provisions of the Civil Code and the company will be resolved by the court locally competent for the company's Registered office.
8. The company reserves the right to change the regulations for important technical, legal and / or organizational reasons. The amendment of the regulations becomes effective within the period specified by the company, not less than 7 days from the moment of making it available on the website of the online store technomaszbud.pl amended regulations. Orders placed by customers prior to the entry into force of amendments to the regulations are executed in accordance with the existing provisions of the regulations.
Annex 1
INFORMATION ON THE EXERCISE OF THE RIGHT OF WITHDRAWAL
MODEL INSTRUCTION ON WITHDRAWAL FROM THE CONTRACT
INFORMATION ON THE EXERCISE OF THE RIGHT OF WITHDRAWAL
MODEL INSTRUCTION ON WITHDRAWAL FROM THE CONTRACT
Right of withdrawal
You have the right to withdraw from this agreement within 14 days without giving any reason.
The deadline for withdrawal from the contract expires after 14 days from the date [1]
In order to exercise your right of withdrawal, you must inform us [2] of your decision to withdraw from this agreement by means of an unequivocal statement (for example, a letter sent by post, fax or e-mail).
You can use the model withdrawal form, but this is not mandatory. [3]
In order to comply with the withdrawal deadline, it is sufficient for you to send information regarding the exercise of your right of withdrawal before the expiry of the withdrawal deadline.
Effects of withdrawal
In the event of withdrawal from this agreement, we will reimburse you all payments received from you, including the costs of delivery of the goods (except for additional costs resulting from your chosen method of delivery other than the cheapest usual method of delivery offered by us), immediately, and in any case no later than 14 days from the date on which we were informed of your decision to exercise the right of withdrawal from this agreement. We will make the refund using the same payment methods that you used in the original transaction, unless you have expressly agreed to a different solution; in any case, you will not incur any fees in connection with this refund. [4]
[5]
[6]
Filling instructions:
[1] Please enter one of the following passages in quotation marks:
in the case of service contracts or contracts the subject-matter of which is the supply of water, gas or electricity, where these are not supplied in a limited volume or in a fixed quantity, the supply of heat or the supply of digital content which is not supplied on a tangible medium: 'conclusion of the contract.";
in the case of a contract requiring the transfer of ownership of an object (e.g. a contract of sale, a contract of delivery or a contract for a work which is movable): "in which you have taken possession of the object or in which a third party other than the carrier and indicated by you has taken possession of the object.";
in the case of a contract requiring the transfer of ownership of a number of items that are delivered separately: "in which you took possession of the last of the items or in which a third party other than the carrier and indicated by you took possession of the last of the items.";
in the case of a contract requiring the transfer of ownership of goods delivered in batches or parts: 'in which you have taken possession of the last lot or part or in which a third party other than the carrier and indicated by you has taken possession of the last lot or part.";
in the case of contracts for the regular supply of goods for a period indicated by: "in which you took possession of the first of the goods or in which a third party other than the carrier and indicated by you took possession of the first of the goods.".
[2] Please enter your name, full postal address and, if available, your telephone number, fax number and e-mail address.
[3] If you enable the consumer to complete and Submit Withdrawal information electronically on your website, please enter the following: "you may also complete and submit a withdrawal form or any other explicit statement electronically on our website [please insert website address]. If you use this option, we will immediately send you a confirmation of receipt of the withdrawal information on a durable medium (for example, by e-mail).".
[4] in the case of agreements requiring the transfer of ownership of things in which you have not offered to receive the things in the event of withdrawal, please enter the following: "We may withhold reimbursement until we receive the thing or until you provide us with proof of its return, depending on which event occurs earlier.".
[5] if the consumer has received the goods in connection with the contract:
a) Please enter:
- "We will pick up the item"; or
- "Please send back or give us a thing or ... [please enter here the name and full postal address, where applicable, of the person authorized by you to receive the goods], immediately and in any case no later than 14 days from the date on which you informed us of your withdrawal from this agreement. The deadline is met if you return the item before the deadline of 14 days.";
B) please enter:
- "We bear the cost of returning things.";
"You will have to bear the direct cost of returning the items.";
- If, in the case of a distance contract, you do not offer to bear the cost of returning the item, and the item cannot be returned by post due to its nature: "you will have to bear the direct cost of returning the item: ... PLN [please enter the amount]"; or, if it is not possible, in a reasonable assessment, to calculate the cost of returning the goods in advance: "you will have to bear the direct cost of returning the goods. The amount of these costs is estimated at a maximum of about ... PLN [please enter the amount].'; or
– If, in the case of contracts concluded outside the premises of the undertaking, the item cannot, by its nature, be normally returned by post and it was delivered to the consumer's place of residence at the time of conclusion of the contract: "we will collect the item at our expense"; and
c) please enter: "you are only responsible for the reduction in the value of the item resulting from the use of it in a manner other than was necessary to establish the nature, characteristics and functioning of the item.".
[6] in the case of contracts for the provision of services or the supply of water, gas or electricity, where they are not supplied in a limited volume or in a fixed quantity, or for the supply of heat, please enter the following: "If you have requested the start of the provision of services or the supply of water/gas/electricity/ heat [delete where not applicable] before the expiry of the withdrawal period, you will pay us an amount proportional to the scope of the services fulfilled to the moment, in which you have informed us of your withdrawal from this agreement.".
Annex 2
MODEL WITHDRAWAL FORM
(this form must be completed and sent back only if you wish to withdraw from the contract)
- Addressee [here the entrepreneur should enter the name of the entrepreneur, full postal address and, if available, fax number and e-mail address]
– I/we(*) hereby inform/inform(*) about my/our withdrawal from the contract for the sale of the following items(*) the contract for the delivery of the following items(*) the contract for the work consisting in the performance of the following items (*) / for the provision of the following service(*)
- Date of conclusion of the contract(*)/receipt (*)
- Name of the consumer (s)
- Address of the consumer (s)
- Date
( * ) Delete as appropriate.
- Signature of the consumer (s) (only if the form is sent in paper form)